If you do not visit on the departure day, we cancel your order within 30 days. If you do not receive the purchased item for your personal reasons, please contact the Customer Center. Telephone consultation: You can apply for returns at Customer Center 82-2-2639-6000 Online application: You can apply directly on the > page. Cancellation/Exchange Application Information.Otherwise, we cannot exchange or return goods.ĭeclaration is unnecessary when the carrying item does not exceed $ 600. If the total price of goods you want returned is more than $ 600, you must declare it to the customs. - If you wish to return, we will process the goods when you come back to Korea or international mail from overseas.
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